SENTINEL Veteran AI Solutions, Inc. (“SENTINEL,” “we,” “our,” or “us”) respects the privacy of visitors to our website. This Privacy Policy describes the information we may collect through sentinelveteranai.com, how that information may be used, and the circumstances under which it may be disclosed.
This Privacy Policy applies only to the public SENTINEL website. It does not apply to separate products, pilot programs, partner platforms, clinical systems, or other services that may be governed by additional agreements, notices, or consent requirements.
1. Information We Collect
We may collect information that visitors voluntarily provide to us. This may include a visitor’s name, email address, telephone number, organization, professional affiliation, scheduling information, and the contents of a message or inquiry.
When contact forms are made available, we may collect the information submitted through those forms so that we can respond to the visitor’s request and conduct related business communications.
The website and its infrastructure providers may also process limited technical information needed to deliver, maintain, and secure the site. This information may include an Internet Protocol address, browser and device type, operating system, date and time of access, pages requested, referring website, and security or diagnostic records.
We do not currently use advertising pixels or separate behavioral-advertising tools on the website.
2. Public Website Chatbot
SENTINEL may make a chatbot available on the public website to provide general information about the company, its mission, and its services.
The public website chatbot is not intended to collect or process medical information, mental-health information, crisis information, emergency information, or other highly sensitive personal information. Visitors should not enter that information into the chatbot.
The chatbot does not provide medical advice, diagnosis, treatment, clinical monitoring, crisis intervention, or emergency assistance.
3. How We Use Information
We may use information collected through the website to respond to inquiries, schedule meetings and demonstrations, communicate with potential partners and other stakeholders, operate and maintain the website, address technical or security issues, prevent misuse, comply with legal obligations, maintain appropriate business records, and protect the rights and safety of SENTINEL and others.
We do not sell personal information collected through the public website.
4. Disclosure of Information
We may disclose information to vendors and service providers that perform services on our behalf, including website hosting, infrastructure, email, communications, scheduling, form processing, chatbot technology, security, and professional advisory services.
We may also disclose information when we reasonably believe disclosure is required by law, legal process, court order, or lawful government request; is necessary to investigate fraud, security incidents, or misuse; or is necessary to protect the rights, property, or safety of SENTINEL, our users, or others.
Information may also be transferred as part of a merger, financing, acquisition, reorganization, sale of assets, or similar corporate transaction.
5. Scheduling and Other Third-Party Services
The website may direct visitors to third-party services, including Calendly, for scheduling meetings or demonstrations.
Information submitted directly to a third-party service is collected and processed by that service in accordance with its own privacy policy and terms. SENTINEL does not control the privacy or security practices of third-party websites and services.
Visitors should review the applicable privacy notices before submitting information to a third party.
6. Cookies and Similar Technologies
The website and its infrastructure providers may use cookies or similar technologies that are necessary for basic website operation, security, performance, or user preferences.
SENTINEL does not currently use cookies for targeted advertising. We will update this Privacy Policy and provide any notices or choices required by applicable law before materially changing those practices.
7. Sensitive Information
The public website is not intended to receive medical records, mental-health information, crisis disclosures, Social Security numbers, financial account information, or similar sensitive information.
Visitors should not submit sensitive information through the public website, a general contact form, the website chatbot, or ordinary email.
The public website is not a healthcare provider, crisis line, or emergency-response service. It should not be used to seek immediate assistance or report an emergency.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, fulfill the purpose for which the information was collected, comply with legal obligations, resolve disputes, enforce agreements, and address security concerns.
The applicable retention period will depend on the nature of the information and the purpose for which it was collected.
9. Information Security
SENTINEL uses reasonable administrative, technical, and organizational measures designed to protect information under its control.
No website, internet transmission, or electronic-storage system can be guaranteed to be completely secure. Visitors should avoid transmitting sensitive information through the public website.
10. Children’s Privacy
The website is intended for a general audience and is not directed to children under 13.
SENTINEL does not knowingly collect personal information from children under 13 through the public website. A parent or legal guardian who believes that a child has submitted personal information may contact us so that we can review and, where appropriate, delete the information.
11. Privacy Requests
Visitors may contact us to ask questions about our privacy practices or request access to, correction of, or deletion of personal information associated with them.
We may request information necessary to verify the identity and authority of the person making the request. We may retain information when required or permitted for legal, security, recordkeeping, or legitimate business purposes.
12. Changes to This Privacy Policy
We may revise this Privacy Policy as our website, technology, services, and legal obligations change.
When the policy is revised, the updated version will be posted on this page and the effective date will be changed. When appropriate, we may provide additional notice of a material change.
13. Contact Information
Questions or requests regarding this Privacy Policy may be directed to:
SENTINEL Veteran AI Solutions, Inc.
Email:
[email protected]